This bed reminds me of my dad’s man cave! It’s the ultimutt space for an in-demand kitty like me to take refuge from all the hooman drama, and just escape into my own world. I spend quality me-time in here. Like in winter, when I snuggle down into this orthopaedic inner cushion and think about what’s for dinner. And in summer, when mum just flips it over for a more lightweight feel. And I go back to thinking about what’s for dinner.
The Cave Bed has a water resistant cover for easy wipe down in case of accidents, and fits pawfectly into corners and crates too. So whether I’m hanging out at home or heading out with the furmily, I’m always as snug as can be.
The pillow cover is fully removable for easy washing.
- Unzip cover and remove inner foam sections (keep aside)
- Gentle machine wash in cool water using mild detergent
- Air dry - do not tumble dry as this may cause the cover to shrink
We know your doggoes are hassling the postman every day to see if their goodies have arrived, and we promise to get them to you as fast as caninely possible.
- Orders placed during business days are dispatched the next day
- Orders placed over the weekend are dispatched on Mondays
Once dispatched, please allow 2-3 business days for delivery service within metropolitan areas.
For orders outside of the metropolitan area, please allow an additional 1-2 business days and up to 5 business days for WA, parts of QLD, NT and Tasmania.
We pride ourselves on our customer service. If there’s a delay (or we’re super swamped) we’ll let you know. If something goes wrong or is taking too long, please let us know and we’ll do whatever we can to fix it and improve.
Orders are shipped by Australia Post or Direct Freight Express.
Tracking information and updates will be sent to you so that you (and your pet) can follow your parcel until it arrives on your doorstep. If you won’t be home, maybe send it to your work or somewhere else that’s secure, as we mark all our deliveries with ‘Authority to Leave’ (unless otherwise arranged prior to dispatch).
Kazoo is now shipping world-wide!
International shipping rates are calculated at check out.
Bulky, heavy items such as our Kitty Playground are not available for world-wide shipping through our website. If you would like to purchase a Kitty Playground, please email us at firstname.lastname@example.org and we can get a quote for shipping to your country and organise the order that way.
Our returns process is run through Australia Post.
To return your order, simply follow the steps here.
Returns can only be accepted if
We will happily provide you with a full refund or exchange for all full price items that adhere to the below conditions:
- Item is returned within 30 days of purchase.
2. The item is unused and in its original condition. (Yes Fido that means unchewed by you!)
3. The item is in its original packaging and all original tags attached.
4. Any sealed products must be unopened with seal intact and in its original pawkaging.
5. We cannot offer refunds or exchanges on edible pet treats.
Please note, all items will be inspected on return and it remains at the discretion of Kazoo whether the item will be accepted for refund based on quality control.
Damaged / faulty items
If you have received a faulty, damaged or incorrectly described product, please contact us as soon as you become aware using the contact form below. Alternatively, you can email us at email@example.com and we will sort this out for you asap. You can also call us on 02 9646 1242 between Monday to Friday from 8:30am to 4pm.
Fangs a lot!!!